Privacy Policy for “Creators’ Cloud”
Last Updated: 2024-12
This Privacy Policy sets out how Sony Electronics Inc. (“Sony”, “SONY”, “we”, “our” or “us”) collects, uses, stores and otherwise processes the Collected Data (defined below) in relation to Sony’s “Creators’ Cloud” web applications, “Creators’ App” mobile applications, and Creators’ Cloud features such as Discover or other offerings which link to this Privacy Policy (collectively, “Creators’ Cloud”). It also describes your data protection rights, including the right to object to some of the processing which Sony may carry out. More information about your rights, and how to exercise them, is set out in Section 8 “Privacy Rights” below.
We also may provide you with additional information when we collect Collected Data, where we feel it would be helpful to provide relevant and timely information.
For the purposes of applicable data protection laws and regulations where the concepts of "controller" and “processor” are defined, Sony is the "controller" of the Collected Data described in this Privacy Policy.
“Sony Group Companies” means Sony Group Corporation, which is the ultimate parent company of Sony and any legal entities controlled by Sony Group Corporation (the term “control” in this context means the direct or indirect ownership of at least fifty percent (50%) of the voting interest in such corporation or the power in fact to control the management decisions of such entity).
This Privacy Policy only applies to Creators’ Cloud and is in addition to any other privacy policy or privacy notice that may apply to your interactions with any Sony Group Company or any third party regarding their products, software or services.
Table of Contents
1. What personal information we collect
2. Why we process personal information
3. How we share your personal information
4. How long we retain your personal information
5. International transfers of personal information
9. Changes to this Privacy Policy
Your Privacy Rights/Jurisdiction Specific Notices:
Sony collects data inclusive of, but not limited to, data as described below which may include personal information (collectively, the “Collected Data”) related to your use of Creators’ Cloud:
l Information to identify you and other personal identifiers
This includes information such as:
- If you have a Sony Account (Creators’ Cloud), your log-in information and registered account information (including email address, date of birth, country/region, and language preferences). For more information about Sony Account (Creators’ Cloud), please go; Terms/Privacy (sony.com);
- Your universally unique identifier (UUID) for Creators’ App and your account ID for Sony Account (Creators’ Cloud); and
- Your Discover profile information (including your icon/profile picture, nickname and self-introduction) and account information for third party platforms that you provide, project access numbers and settings.
l Information related to contact and support interactions with us
This includes any contact with our customer services team, and we may collect additional information from you via calls, chat, text or other means, some of which may be recorded.
l Information we collect automatically about your use of Creators’ Cloud
This includes information such as:
- Which pages you visit, which content you view and what links and buttons you click;
- The operation log of each function and usage information such as settings, shooting equipment and utilization volume; and
- In relation to Discover, interaction information such as the number of account followers, people you follow, likes and search terms and history.
l Information we collect automatically about devices used to access Creators’ Cloud and your settings
This includes information such as:
- IP address, operating system (“OS”), browser and browser version (in relation to our web services);
- Your IP address, software version, installation date, app store from which the Creators’ App was downloaded and operation logs (in relation to Creators’ App);
- Mobile device model name, manufacturer’s name, category, OS version, language and device ID (in relation to Creators’ App); and
- Country/region settings, language, color theme (light/dark) of browser and operating system.
l Information we collect about the camera devices you use with Creators’ Cloud
This includes information such as:
- Serial number, model name, settings, errors/cautions;
- Operating log including shooting date/times, mount lens and mount media; and
- Licensing information for adding functions to the camera devices.
l Information about content uploaded to Creators’ Cloud
We process the content that you upload to Creators’ Cloud on your behalf subject to our [TERMS OF USE FOR CREATORS’ CLOUD], including geolocation metadata that may be attached to the content. In addition, we collect and process information related to your content such as:
- Metadata relating to your content, such as file name, camera name, lens name, shooting date/times, ratings and length of video,
- Information you provide or post in relation to your content (e.g., genres, and hashtags in the case of Discover) and
- The level of interaction with your content on Discover (e.g., number of likes and number of views).
We also process content as necessary for content moderation purposes, or data about the person flagging the content and the actions taken in response to a request for moderation. Note that we prohibit the sharing of personal information in an illegal manner, including sensitive information (for example, data that discloses an individual’s racial or ethnic origin, political opinion, religious or philosophical beliefs, trade union membership, data concerning health or a person’s sex life of sexual orientation) through Creators’ Cloud, as further noted in the Creators’ Cloud Terms of Use.
l Information related to advertising and marketing and your preferences
This includes information such as your marketing preferences, your interaction with our advertising and your participation in any offers or promotions. It also includes questionnaire and survey responses.
This includes error and crash information collected through Google Crashlytics and error information about your wi-fi connection.
l Cookies
Sony uses cookies and similar technologies across Creators’ Cloud. Please see our Cookie Policy on the Creators’ Cloud website for further information.
Sony also uses a variety of third parties that use cookies and similar technologies to perform advertising and analytics services, and some of these companies are members of the Network Advertising Initiative ("NAI”) or the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. For more information, including how to opt-out of targeted advertising from participating companies, please refer to:
http://www.networkadvertising.org/managing/opt_out.asp, and
http://www.aboutads.info/choices/. To learn more about interest-based advertisements from participating third parties in Canada, please visit the Canadian DAA online choice page at http://youradchoices.ca/choices/. Certain jurisdictions provide additional rights. Please see the JURISDICTION SPECIFIC RIGHTS section below for additional rights you may have.
Please be aware that if you choose to block cookies, some advertising preferences dependent on cookies may not be able to be respected and that even if you opt-out of targeted online advertising, you will continue to receive ads online.
We collect most of this information described above from you directly. For example, data is collected from forms completed by you on Creators’ Cloud, from correspondence with you and from information you provide in response to questionnaires or surveys from Sony.
We also collect information about you from other people or organizations. In cases where we moderate content uploaded to Creators’ Cloud, the information in such content will have been provided by the user that has uploaded the content, or by the person who flagged the content for review.
Collected Data may be linked and analysed in conjunction with the data we collect through other Sony products and applications if you use one of those.
Sony processes your Collected Data for the purposes listed hereafter:
l Provision of products and services
Sony processes Collected Data in order to provide Creators’ Cloud and other services linked to Creators’ Cloud where applicable. This includes:
- Managing the customer relationship;
- Responding to inquiries and providing customer support;
- Sending necessary communications; and
- Confirming payment.
l Providing the explore and recommendation features in Discover
Sony processes personal information relating to user accounts, followers, likes, bookmarks and information relating to content (e.g., genres and hashtags) to allow other users on Discover to explore content and to enable Sony to recommend content that may be of interest to you or others.
l Protecting the interests of Sony Group Companies and Creators’ Cloud users
Sony processes personal information in order to protect the Sony Group Companies, their business interests and legal rights and Creators’ Cloud users. This includes the use of Collected Data in connection with legal claims, compliance, regulatory, auditing, investigative purposes (including disclosure of such information in connection with legal process or litigation). Sony may process personal information to identify such a user of Creators’ Cloud who has breached, or is reasonably suspected to have breached, our terms, policies, including any other terms of service the user has agreed to, and any rules or codes of conduct applicable to the user’s use of Creators’ Cloud.
l Content Moderation
Sony cannot moderate all content in Creators’ Cloud and makes no commitment to do so. However, we will review any complaints we receive about content in Creators’ Cloud and reserve the right in our sole discretion to monitor (including through the use of technology that automatically detects images, text and URLs that violate our terms) users’ content throughout Creators’ Cloud services and to remove and/or delete any content in our discretion. We may use the personal information we collect (as described above) to detect violations and enforce our terms and policies, including any other terms of service you have agreed to, and any rules or codes of conduct applicable to your use of Creators’ Cloud and to prevent and detect unlawful acts and to safeguard you and the other users of Creators’ Cloud.
l Managing security or technical issues
Sony processes information in order to detect, prevent, address and analyze security or technical issues in relation to our website, app and services.
l Providing certain information and services related to your Sony digital camera product
If you use a Sony digital camera product with Creators’ Cloud, Sony may use Collected Data in order to provide you with information regarding your Sony digital camera product such as firmware update information and for support services including repair of your digital camera product and to respond to any inquiry.
l Compliance with law
Sony processes Collected Data in order to comply with applicable law and regulation, this includes responding to requests from and, where required, reporting content to government or public authorities, law enforcement officials, courts, regulators or similar in accordance with our legal and regulatory obligations under applicable laws.
l Product / service development and improvement and analytics
If you give us consent, Sony collects and shares information with Sony Group Companies in order to improve Sony’s products and services, to develop new ones, to predict the demand for those products and services so that we can provide improved user experiences for current and/or future products and services and to help us develop our advertising and marketing strategies.
l Providing news, offers recommendations and surveys
With your consent where required:
- We use Collected Data to provide you with personalized Sony news, offers, and recommendations that may be of interest to you via the notification function of your Creators’ Cloud applications and push notifications on your device, or targeted advertising across the internet.
-
We may also use the Collected Data to send
you emails with news, offers, and recommendations regarding Sony Group Company
products, services and other offerings that may be of interest to you. With
your consent for this purpose, if you are a resident of Canada, we will share
your information with Sony of Canada, Ltd. For more information on their
privacy practices, click here:
Canada: EN: http://corporate.sony.ca/view/privacy.htm
FR: http://fr.corporate.sony.ca/view/privee.htm
- We use Collected Data to send voluntary questionnaires and surveys from time to time (for example, in relation to your level of skill as a photographer and the subjects you like to photograph).
You can manage your preferences (including withdrawing consent) and stop marketing notifications at any time through the Privacy Settings in the Menu function. You can unsubscribe from receiving email marketing at any time using the “unsubscribe” link in such email or contacting us as described in Section 10 below. You may turn off push notifications by navigating to your device’s settings menu.
We share Collected Data with third parties as follows:
l Sony Group Companies
We share Collected Data with Sony Group Companies to the extent such sharing of data is necessary for the purpose set forth above and to fulfil a request you have submitted and/or for customer support, marketing, technical operations, event registration or account management purposes.
l Service providers and contractors
We share Collected Data with service providers and contractors who provide services such as IT and system administration and hosting, credit card processing, research and analytics, marketing and customer support for the purposes described in Section 2 above.
l cleverbridge
Creators’ Cloud uses cleverbridge as a reseller of the services to provide a pricing, billing and payment processing platform. If you purchase the paid service of Creators’ Cloud from cleverbridge, cleverbridge and Sony respectively share your personal data for the purposes of verifying payment and granting you a license to use Creators’ Cloud.
Where cleverbridge collects information from you directly, cleverbridge will be the controller of such information. For more information about how cleverbridge processes your personal data, please refer to cleverbridge’s privacy policy available here: https://www.cleverbridge.com/?scope=opprivacy.
l Business transfer
Sony or any of its assets, including Creators’ Cloud, may be sold, or other transactions may occur in which your personal information is one of the key business assets for the transaction. In such a case, your personal information may be one of the business assets we transfer. Hence, Sony reserves the right to disclose and transfer user information, including personal information, in connection with a corporate merger, consolidation, restructuring, reorganization, the sale of certain stock and/or assets, or other corporate change including, without limitation, during the course of any due diligence process.
l Government authorities, law enforcement officials, regulators courts and similar
We share Collected Data with government authorities, law enforcement officials, regulators, courts and similar for the purposes described above in Section 2.
l Professional advisers
In individual instances, we may share Collected Data with professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services.
We retain all categories of Personal Information described in this Privacy Policy for as long as it is reasonably necessary for the purposes outlined in this Privacy Policy, considering the time period reasonably necessary to: provide the goods or services you request; exercise the choices and rights you have requested; comply with our contractual obligations; comply with applicable legal, regulatory, or other obligations; including litigation holds and agency regulations. Except as noted differently on specific pages or in apps, we retain your Personal Information while you have an account with us, or while you are using Creators’ Cloud or continuing to interact with us.
When we no longer need to use your information, we will take steps to remove it from our active systems and records and/or to properly anonymize it so that you can no longer be identified from it. Even if we delete your information from active databases, the information may remain on backup or storage media to the extent allowed by applicable law.
Collected Data will be processed, stored and transferred for the purposes outlined in this Privacy Policy from your country/regions of residence to countries/regions outside your country/region of residence, including Japan the US and Vietnam. Collected Data will be processed by staff operating outside your country/region of residence who work for us or for one of our service providers, including in the locations set out in Section 3 “How we share your personal information” above. Some of the countries and regions may not provide the same level of data protection as your country. By using Creators’ Cloud, or providing us with Collected Data, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States and other jurisdictions. As a result, courts, law enforcement, and other authorities in countries/regions outside your residence may be entitled to access Collected Data upon its transfer.
Sony undertakes reasonable security measures designed to protect against the loss, misuse or alteration of Collected Data. Although we strive to protect Collected Data, we cannot guarantee or warrant the security of any information transmitted to us through your Creators’ Cloud or that we store on our systems or that is stored on our third-party contractors’ systems and any information you provide is done at your own risk.
Creators’ Cloud is not directed to and does not knowingly collect personal information from children under the age of 16. Depending on your country/region of residence, this threshold age for a child may differ. If you are a parent or guardian and are concerned that your child has provided us with personal information without your consent, you should contact us as indicated in Section 10 “Contact Information” below.
In some countries or jurisdictions, you may have certain rights with respect to the Collected Data Sony processes about you. These may include the right to request a copy of the Collected Data that Sony holds about you and/or you may request that Sony, correct, delete, block/restrict processing of such Collected Data. In some countries or jurisdictions, you may also ask us to provide your Collected Data to you in a structured, machine-readable format and ask us to share (port) such data with another organization. These rights may be limited, for example, if fulfilling your request would reveal Collected Data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. If you would like to exercise any of these rights, please refer to the section entitled “Your Privacy Rights/Jurisdiction Specific Notices” or contact us as described in Section 10 “Contact Information” below.
This Privacy Policy may be updated from time to time for any reason. We will notify you of or request your consent for (if necessary under applicable law) any changes to this Privacy Policy.
If you have any questions or comments about our practices regarding collected data or about this Privacy Policy, please contact us at:
l United States:
Sony Electronics Inc.
16535 Via Esprillo
San Diego, CA 92127
Attn: Privacy Office
Telephone: 1-833-681-9900
Email: privacy@am.sony.com
l Canada:
Sony of Canada ULC
2235 Sheppard Avenue East, Suite 800
Toronto, ON M2J 5B5
Attn: Privacy Officer, Law Department
Telephone, toll-free (within Canada): 1-888-494-7669
Email: privacy@am.sony.com
11.1 Sending Location Information to Camera Devices
If you give us consent, Creators' App will obtain the location information of the mobile device on which it is installed and send the location information to the camera device used with it. It will collect this location information whether the app is in an active or inactive state. This location information will be added to the metadata of the content captured by the camera device as the location information of that content. Please note that this location information is not sent to Sony.
11.2 Using YouTube service
(1) Creators' App uses YouTube API Services to stream contents on YouTube. If you use the network streaming function of Creators' App to connect the camera device to the internet and stream the content captured by the camera device on the YouTube service, the following information will be exchanged between Creators' App or the camera device and Google LLC for the execution of the streaming. Your use of YouTube service is subject to the privacy policy of Google LLC, which can be found here:
http://www.google.com/policies/privacy
(a) Information received from Google LLC:
1) Authentication tokens (access token and refresh token)
2) Broadcast ID
3) Information for streaming (stream URL and stream key)
(b) Information sent to Google LLC:
1) Content to be streamed
2) Metadata of the content to be streamed (title, description, scheduled publication date and time, publication range, whether it is released to children, etc.)
(2) The information received from Google LLC as specified in (1)(a) above can be deleted from the settings screen of Creators' App or the camera device where the information is stored. Additionally, you can disable access from Creators' App or the camera device through the following Google LLC security settings page:
https://security.google.com/settings/security/permissions
(3) Creators’ App’s use and transfer of information received from Google LLC as specified in (1)(a) above to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
11.3 Using of Google Drive Service
(1) When you link Creators' Cloud with the Google Drive service and transfer content from Creators' Cloud to the Google Drive service, Creators' Cloud will use the Google Drive API services to exchange information with Google LLC as follows for the execution of this linkage. Your use of the Google Drive service is subject to the privacy policy of Google LLC, which can be found here: http://www.google.com/policies/privacy
(a) Information received from Google LLC
1) Authentication tokens (access token and refresh token)
2) Information of the Google account using the linked Google Drive service (name and email address)
3) List of folder names on the destination Google Drive service
4) Usage status of the destination Google Drive service (storage capacity and current usage)
(b) Information sent to Google LLC
1) Content to be transferred
2) Metadata of the content to be transferred
(2) The information received from Google LLC as specified in (1)(a) above can be deleted from the settings screen of Creators' App or the camera device where the information is stored. Additionally, you can disable access from Creators' App or the camera device through the following Google LLC security settings page:
https://security.google.com/settings/security/permissions
(3) Creators’ App’s use and transfer of information received from Google LLC as specified in (1)(a) above to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
(4) The information received from Google LLC as specified in (1)(a) above will not be used to develop, improve, or train generalized AI and/or ML models.
11.4 Using of Adobe Lightroom Service
(1) When you link Creators' Cloud with the Adobe Lightroom service and transfer content from Creators' Cloud to the Adobe Lightroom service, Creators' Cloud will use the Adobe Lightroom API services to exchange information with Adobe Inc. as follows for the execution of this linkage. Your use of Adobe Lightroom service is subject to the privacy policy of Adobe Inc., which can be found here: https://www.adobe.com/go/privacy
(a) Information received from Adobe Inc.
1) Authentication tokens (access token and refresh token)
2) Information of the Adobe account using the linked Adobe Lightroom service (name and email address)
3) List of folder names on the destination Adobe Lightroom service
4) Usage status of the destination Adobe Lightroom service (storage capacity and current usage)
5) License information for the destination Adobe Lightroom service
(b) Information sent to Adobe Inc.
1) Content to be transferred
2) Metadata of the content to be transferred
(2) The information received from Adobe Inc. as specified in (1)(a) above can be deleted on the settings screen of Creators' Cloud where the information is stored, and you can also disable access from Creators' Cloud on the following Adobe Inc. security settings page: https://account.adobe.com/privacy
In some jurisdictions, you have certain rights with respect to the Collected Data that SONY holds about you. These may include the right to request access to the Collected Data and/or you may request that SONY corrects, amends, deletes, erases, destroys, blocks/restrict processing and/or use of such Collected Data. You may also object to Sony’s processing of Collected Data. These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. If you would like to exercise any rights available to you, please contact us as described in “Section 10. Contact Information”.
(i) Notice to Residents of U.S. States (excluding CA)
We set forth in our Privacy Policy, and Table 1 the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared.
Consumers in certain states with comprehensive privacy laws may have the following rights:
If you would like to submit a request to exercise one of the rights listed above, you can do so by completing this form: Data Requests
(ii) Notice to California residents: California Privacy Notice
This California Privacy Notice is effective as of September 1, 2024.
This California Privacy Notice supplements our Privacy Policy and sets forth the disclosures and rights for California Consumers regarding their personal information, as required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and any implementing regulations adopted thereunder (“CPRA”). Terms (including defined capitalized terms) used in this California Privacy Notice have the same meanings given in the CPRA, unless otherwise defined.
California Consumer Rights. Subject to certain exceptions, as a California consumer, you may have the following rights regarding your Personal Information:
Agents. If you are an authorized representative submitting a request on a consumer’s behalf, please complete the applicable request per the instructions below. We will follow up to request a signed, written permission signed by the individual who is the subject of the request authorizing you to make the request on their behalf. The written permission must state your full legal name, the full legal name of the individual who is the subject of the request, and a clear description of the permission granted. Alternatively, you may submit a copy of a power of attorney under applicable state law. In either case, please also indicate in your email the nature of your request. The consumer’s identity, in addition to your own, will need to be independently verified in order for us to be able to fulfill your request. We may also ask the consumer to directly confirm with us that they pro-vided you permission to submit the request. Please keep in mind that if we do not receive adequate proof that you are authorized to act on the consumer’s behalf, we may deny the request.
Verifying Requests. In your request, you must provide enough information to allow us to verify you are the person about whom we collected Personal Information, or their authorized representative. You must also describe your request with enough detail so that we can understand, evaluate and respond to it. We will only use the information you provide in a request to verify your identity.
When you exercise your Right to Know, Right to Delete, and/or Right to Correct, we may ask that you provide us with additional information in order to verify your identity and fulfill your request. If we are unable to verify your identity, we will not be able to process the request.
Exercising Your Rights.
Right to Know; Right to Delete; Right to Correct.
If you are a California Consumer and would like to exercise your Right to Know, Right to Delete, and/or Right to Correct, please submit your request at: Data Requests; or you may call us toll-free at 1-833-681-9900.
Do Not Sell or Share for Cross Context Behavioral Advertising
Right to Opt-Out of Sale/Sharing.
To opt-out of the “sale” or sharing of your personal information for cross-context behavioral advertising, please ensure that the setting for “Purpose of providing marketing or other information” in the privacy setting in Creators’ Cloud is disabled, and you may also submit a request at: Do Not Sell/Share My Personal Information
Limit the Use of My Sensitive Personal Information.
To exercise your right to limit the use of your sensitive personal information, please ensure that the setting for “Purpose of developing and improving Sony Group Companies' products and services” and “Purpose of providing marketing or other information” in the privacy setting in Creators’ Cloud are disabled.
Data Retention. SONY retains personal information for as long as reasonably necessary for the purposes outlined in this California Privacy Notice. In particular, we retain your personal information when you have an account with us, or as long as you use the Creators’ Cloud. SONY either deletes your personal information or de-identifies it after SONY no longer needs to use your information, except as otherwise required by law.
Data Reporting.
Click here to access our data reporting metrics for the previous calendar year.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights.
California Consumers have the right to not receive discriminatory treatment for exercising CPRA rights. We will not discriminate against you for exercising your CPRA rights.
Notice of Financial Incentive.
Under California regulations, if we offer certain loyalty or similar program(s) directly or reasonably related to the collection, retention or deletion of your Personal Information, such program may be considered a “financial incentive”. In such case, we will be required to make additional disclosures to you, which we will provide when you agree to participate.
Personal Information We Collect & Purposes for Collection.
The Personal Information we collect about you will depend upon how you use the Creators’ Cloud. Accordingly, we may not collect all of the below information about you. In addition to the below, we may collect and/or use additional types of information and will do so after providing notice to you and obtaining your consent to the extent such notice and consent is required by applicable law.
We may have used Personal Information for the business or commercial purposes described in Table 1:
|
Categories of Personal Information Collected |
Purposes for Collection of Personal Information |
Who We Share Personal Information With for a Business Purpose |
Third Parties We Sell To, or Share With for Cross Context Behavioral Advertising |
|
Identifiers This category includes information such as name, phone number, mailing address, email, DOB, and online or device identifiers such as Device IDs and IP address. |
Create and manage your account(s); provide requested services; process transactions; respond to your inquiries; send you information on products, services, promotions and other offerings; personalize your experience on our websites, apps and online; provide you updates on your account, your products and our websites, products and services; maintain and improve our products and services; monitor and maintain security of our systems and prevent fraud; internal business, legal and compliance purposes |
Sony Group Companies; IT Service Providers; Data Analytics and Advertising Providers; Business Partners; Legal Authorities (as required by law); Business Transfer Recipients. |
Sony Group Companies; third party advertising, analytics, and other similar marketing business partners. |
|
Commercial Information This category includes, for example, products or services purchased, obtained or considered, other purchasing or consuming histories, credit card or payment information, or transaction history. |
Create and manage your account(s); provide requested services; process transactions; respond to your inquiries; provide information and updates on your products, services or features; internal business, legal and compliance purposes; prevention of fraud |
Sony Group Companies; IT Service Providers; Data Analytics and Advertising Providers; Business Partners; Legal Authorities (as required by law); Business Transfer Recipients. |
Sony Group Companies, third party advertising, analytics, and other similar marketing business partners. |
|
Internet or Other Electronic Network Activity This category includes information such as computer and connection information, browser type, operating system, page views, traffic to and from the websites, advertising data and other standard weblog information collected via cookies and web beacons. |
To personalize your experience on our websites, apps and online; develop and deliver marketing communications; maintain and improve our products, services and features; serve advertising; monitor and help maintain security of our systems and prevent fraud; internal business, legal and compliance purposes |
Sony Group Companies; IT Service Providers; Data Analytics and Advertising Providers; Advertising Networks; Legal Authorities (as required by law); Business Transfer Recipients. |
Sony Group Companies; third party advertising, analytics, and other similar marketing business partners. |
|
Audio, Visual and Similar Electronic Information This category includes, for example, pictures or videos you submit to us or Creators’ Cloud. |
Provide features and services, including customer service; manage participation and use of forums |
Sony Group Companies; Service Providers; Data Analytics Providers; Legal Authorities (as required by law); Business Transfer Recipients. |
None |
|
Sensitive Information Such as account log-in credentials and geolocation. |
Authentication of your account or identity and providing services, features or functions |
None |
None |
|
Inferences Drawn from Other Information and Consumer Characteristics These may relate to demographics (e.g., gender, age, region/general location, language, profession or job title), interests or hobbies, and inferences drawn from collected information, purchase or browsing history. |
To develop and deliver marketing communications; to personalize your experience on our websites, apps and online; develop, maintain and improve the products, services and features offered by us and the Sony Group companies |
Sony Group Companies; Service Providers; Data Analytics Providers; Advertising Networks; Legal Authorities (as required by law); Business Transfer Recipients. |
Sony Group Companies; third party advertising, analytics, and other similar marketing business partners may have access to this data, including to serve you more relevant advertisements, and this may be considered a “sale” or “share” under the CPRA under certain circumstances. |
For more information about SONY’s California privacy practices, please refer to this California-specific information here: Calif. Privacy Notice
Additional Notice to California Residents:
If you are a California resident, under the California “Shine the Light” law, you have the right to receive: a) information identifying any third party company(ies) to which we may have disclosed, within the past year, personal information pertaining to you and your family for that company's direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information, please email your request to privacy@am.sony.com, and include your name, email address, mailing address or zip code, and a reference to “Your California Privacy Rights – Creators’ Cloud” We are not responsible for requests that are not labeled or sent properly, or do not have complete information.
(iii) Notice to Nevada Residents:
If you are a Nevada resident, you have the right to opt-out of the sale of certain personally identifiable information we have collected about you to third parties. SONY does not currently sell your personally identifiable information as those terms are defined under Nevada law. However, if you wish to submit a request to opt-out of the sale of such information if Sony were to engage in such a sale in the future, you may submit your request in writing to: privacy@am.sony.com. Your request must reference “Your Nevada Rights – Creators’ Cloud” and include your name, mailing address, zip code, and email address. We are not responsible for requests that do not come through the designated request mechanism or do not contain sufficient information to allow us to process your request. We will respond to valid requests within 60 days.
(iv) Further Information for Residents in Québec, Canada
This notice sets forth disclosures and rights for consumers residing in Québec, Canada regarding their personal information, as required by the Québec’s Data Privacy Law 25. All Sony personnel handling personal information will be subject to a duty of confidentiality and to ensure that all personal information is handled in accordance with standard security measures. By using the Creators’ Cloud, you acknowledge and agree that your personal information will be transferred outside of Quebec.
We will only use your personal information for the purposes stated at the point of collection, or as otherwise noted in this privacy policy.
Automated Decision Making.
SONY does not use personal information to render any decisions based exclusively on an automated processing of such information.
Profiling.
We may use personal information for profiling, such as to assess your interests or preferences. You may opt-out of profiling by withdrawing your consent to our use of your data by disabling the setting for “Purpose of developing and improving Sony Group Companies' products and services” in Creators’ Cloud.
Location Tracking.
We may use automated technologies to collect information about your general location, such as your country. However, we do not track your location without your consent.
Consumer Rights.
Subject to certain exceptions, you may have the following rights regarding your personal information:
You may also ask us to clarify the categories of persons that have access to your personal information and the applicable retention period.
Exercising your rights.
If you are a Quebec resident and wish to exercise your right(s) listed above, please submit your request here: SOCAN Privacy Request Webform; or you may call our toll-free (within Canada) number 1-888-494-7669.
Your request or complaint must include your full name, street address, city, province, postal code, and an email address so that we are able to contact you if needed regarding this request.
Our Privacy Officer is in charge of the protection of personal information.
Contact information for Sony’s Privacy Officer.
Sony of Canada ULC,
Attn: Privacy Officer, Law Department
2235 Sheppard Avenue East, Suite 800 Toronto, ON M2J 5B5
Telephone: 1-888-494-7669 (toll free within Canada)
Email: privacy@am.sony.com
You may submit a complaint to the Commision d’accès à l’information du Québec (CAI) by visiting: https://www.cai.gouv.qc.ca/a-propos/nous-joindre/.